Return/ Refund Policy
We strictly prohibit any returns or refunds for custom items, pre-order items and special items.
We have no refund policy, but we will do our best to assist you in exchanging other products of your choice.
All items will be quality checked upon return. We will not be able to refund if the returned item is damaged, worn or in poor condition without prior consent.
Please make sure the tags are not removed.
Please contact us through the inbox “Chat with us” or send us an email at “gusulacquerware@outlook.com
” for other return or refund inquiries. We will respond to you as soon as possible, 1-3 days. Gusu Lacquerware reserves the right to limit or refuse returns or exchanges.
